Tk9o Terms & Conditions — Complete Guide to Using the Platform

These Terms and Conditions ("Terms") apply to the tk9o platform and all of its services. By registering, logging in, or using any service on tk9o, you automatically agree to these Terms.

Tk9o reserves the right to modify or update these terms at any time. A notice will be posted on the website when changes are made. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms & Conditions are drawn up in accordance with international online gaming laws and regulations. tk9o operates as a licensed platform and strictly follows the guidelines of its regulatory authority.

• These terms are available in both English and Bangla. In case of any conflict, the English version shall prevail.
• If any part of these terms is found to be invalid, the remaining provisions will continue to apply.
• Your relationship with tk9o is governed solely by these Terms & Conditions.

To register with tk9o, you must provide accurate and truthful information. Registering with false details is strictly prohibited and may result in account termination.

Each person may only One Account open. If multiple accounts are found belonging to the same person, all accounts will be terminated and any deposited funds may be forfeited.

You will need to provide the following information during registration:

• Full name (as shown on National ID)
• Date of birth (must be 18 or older)
• Mobile number (Bangladeshi numbers preferred)
• Email Address
• Preferred Password

As part of KYC (Know Your Customer) verification, a copy of your National ID or passport may be requested at any time. Withdrawals may be put on hold if documents are not submitted.

Tk9o takes every measure to prevent minors from accessing gambling services. We reserve the right to suspend any member's withdrawals until their age has been verified.

The following individuals are not eligible to participate on tk9o:

• Any individual under the age of 18
• Residents of countries where online betting is prohibited by law
• Tk9o officers and employees, along with their immediate family members
• Those whose accounts were previously closed due to fraud

Tk9o supports popular Bangladeshi mobile banking services including Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Policy:

• Minimum deposit amount is ৳300 (three hundred BDT)
• Deposits are generally credited to your account instantly
• Deposits must come through your own account only
• Third-party deposits are not accepted

Withdrawal Policy:

• Minimum withdrawal amount is ৳500 (five hundred BDT)
• Withdrawals are typically processed within 6–30 minutes
• Withdrawals may be delayed if KYC verification has not been completed
• Withdrawals must be made to the same number used to deposit funds
• Daily maximum withdrawal limit is ৳1,00,000 (one lakh BDT)

Tk9o actively works to prevent money laundering. If unusual transactions are detected, an account may be temporarily suspended pending investigation.

Tk9o offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and loyalty points. Each bonus comes with specific terms that must be followed.

Wagering Requirement: Bonus funds cannot be withdrawn directly. After receiving a bonus, a specified amount must be wagered before it becomes withdrawable. Wagering requirements are stated separately for each bonus.

• If bonus abuse is detected, the bonus and any associated winnings will be forfeited
• Each person may claim a specific bonus offer only once
• Claiming bonuses through multiple accounts is strictly prohibited
• The wagering requirements must be met before the bonus expires
• Bonus offer terms are subject to change at any time
• Tk9o reserves the right to cancel any promotion without prior notice

Cashback bonuses are generally issued every Monday and typically carry a 1x wagering requirement. For more details Promotions Page View.

Tk9o offers Sports Betting, Live Casino, slots, and a range of other gaming services. Each category has its own set of rules.

Sports Betting:

• Once a bet is confirmed, it cannot be cancelled (except where a cash-out option is available)
• If a match is abandoned or postponed, the bet will be void and your stake will be refunded
• Tk9o reserves the right to void bets placed at incorrect odds due to a technical error
• Match fixing or betting using insider information is strictly prohibited

Casino & Slots:

• All games use third-party certified RNG (Random Number Generator) technology
• If a game is interrupted due to a software issue, the session may be considered void
• The RTP (Return to Player) rate for each game is listed in the game information

Betting limits are in place. Maximum bet amounts vary by game or market and are displayed in the game interface.

The following activities are strictly prohibited on tk9o:

• Bonus Abuse: Using multiple accounts or identities to claim bonus benefits
• Collusion: Colluding with other players to win through dishonest means
• Software Hacking: Unauthorized access to the platform's software or servers
• Money Laundering: Attempting to legitimize funds from illegal sources through the platform
• False Identity: Operating an account using another person's identity, documents, or information
• Chargeback Fraud: Filing a payment dispute after a withdrawal has been processed
• Bots or Automation: Placing bets using automated software or bots

Tk9o reserves the right to temporarily suspend or permanently terminate any account in the following circumstances:

• Breach of Terms & Conditions
• Engaging in fraudulent activity
• Registering with false information
• Failure to pass KYC verification
• For legal or regulatory reasons

If an account is closed and fraud is not proven, a refund of the remaining balance will be considered. However, if fraud is proven, the entire balance will be forfeited.

You can request to close your account at any time by reaching out to our support team.

Tk9o places responsible gaming at the top of its priorities. We believe betting is for entertainment, not addiction — which is why we offer all members a range of free tools to help them stay in control.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Loss Limit: Betting will automatically stop if your losses exceed a specified amount
• Session Limit: Set a limit on how long you play in a single session
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days
• Self-Exclusion: Exclude yourself for anywhere from 3 months to permanently

If you run into any issues with betting, contact our support team right away. For more details Responsible Gaming Page View.

Protecting your personal information is our top priority. tk9o operates under a strict privacy policy. We never sell your data to third parties.

• Your information is used solely for service improvement and verification purposes
• No information is shared beyond what is legally required
• All data is secured with SSL encryption
• You have the right to request access to or deletion of your personal data

For more details, please visit our Privacy Policy Read.

Tk9o reserves the right to modify, revise, or update these Terms & Conditions at any time. For significant changes, a notice will be posted on the website and may also be sent by email.

• The effective date of any changes will always be stated at the top of the Terms & Conditions
• Continued use of the platform after changes constitutes acceptance of the updated terms
• If you do not agree to the updated terms, you may request to close your account

We recommend checking this page regularly to stay up to date with the latest terms and conditions.

If you have any questions or complaints regarding these Terms, please don't hesitate to get in touch. We are always committed to resolving our members' concerns.

• Email: support@tk9o.net
• Live Chat: Available on the website 24/7
• Response Time: Live chat within 2 minutes, email within 4 hours

Once a complaint is submitted, we will aim to resolve it within 7 business days. For complex issues that require more time, you will be notified accordingly.